Insights

We have applied Relacio in claims and other situations in insurers in life and health, as well as auto insurance. The case studies covered geographic locations in North America, Latin America, Middle East and Asia. The diversity of these projects demonstrates the geographic- and market-agnostic nature of our solution.

We are proud to say the performances of Relacio across these applications have been very much consistent across the board.

Putting AI to work in detecting agent mis-selling

Insurance product mis-selling is one of the key and consistent themes that regulators everywhere place a hawkish eye on. Mis-selling compliance is very complex for insurers as it involves many agents and large number of products. The buyer/seller dynamic is exceedingly difficult to monitor. While insurers place…

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Dirty data is dirty oil!

In the age of big data and AI, companies are re-discovering the value of their data. British mathematician Clive Humby proclaimed that data is the new oil. But companies must come to terms with the quality of the data they have. Most insurers have disparate systems which were not designed…

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How much data is enough?

We are often asked by clients how much data is enough for AI analysis. People may have low confidence on the data they have. After all, insurers are not Google or Amazon, who has very large amount of digital and high frequency behavioral data on the customers. Let’s face it.…

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